Customer Support

✨ Customer Support You Can Count On

At Tvisa, we believe great jewelry deserves great support. 💖

Our dedicated team is here to make your experience smooth, simple, and just as stunning as the pieces you shop with us. Whether you have a question, need help with an order, or just want to say hi—we’re happy to assist!

📩 Reach us anytime at: support@tvisa.co

We currently offer support exclusively over email. This helps us give every query the detailed, thoughtful attention it deserves— no chatbots, just real people who genuinely care. 💬

⏱️ Response Time: We aim to reply within 24-36 business hours, Monday to Saturday (excluding public holidays).

Thank you for being a part of the Tvisa community. We’re always just one email away!